Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.emini.com.au (the “Site”).
Personal Information We Collect
When you visit EMINI, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, referral sources (like search terms or websites), and how you interact with the Site. We refer to this as “Device Information.”
Technologies we use include:
- Cookies – Data files placed on your device, often with an anonymous ID. Learn more about cookies at www.allaboutcookies.org.
- Log Files – Track actions on the site, collecting data such as your IP address, browser type, ISP, and timestamps.
- Web Beacons, Tags, and Pixels – Electronic files used to track browsing behaviour.
When you make (or attempt to make) a purchase, we collect your name, billing and shipping address, payment information (including credit card details), email, and phone number. This is “Order Information.”
Together, “Personal Information” refers to both Device and Order Information.
How We Use Your Information
We use Order Information to:
- Process and fulfill your orders
- Manage payment and shipping
- Send invoices and confirmations
- Communicate with you
- Detect and prevent fraud or risk
- Share product or service updates (when aligned with your preferences)
We use Device Information to:
- Improve and optimize our Site
- Analyse customer behaviour
- Screen for risk and fraud (especially via IP address)
- Evaluate marketing campaign success
Sharing Your Personal Information
We share your Personal Information with third parties to help us run EMINI effectively:
We may also disclose information to comply with laws, regulations, subpoenas, search warrants, or legal requests.
Behavioural Advertising
We may use your information to serve targeted ads or marketing you may find useful.
To opt-out of targeted ads:
Or visit the Digital Advertising Alliance opt-out page.
Do Not Track
Please note we do not alter our data collection practices in response to “Do Not Track” signals from your browser.
Your Rights (EU Residents)
If you are located in the European Economic Area, you have the right to:
- Access your personal information
- Request corrections, updates, or deletion
To exercise your rights, contact us using the info below.
Your data may be transferred outside Europe, including to Canada and the U.S., to fulfill orders and for legitimate business purposes.
Data Retention
We retain Order Information unless and until you ask us to delete it.
Changes to This Policy
We may update this policy from time to time for legal, operational, or business reasons. Please check this page periodically for changes.
Contact Us
For questions, concerns, or complaints about your privacy, reach out via email at:
info@emini.com.au
Or by mail at: [Insert your mailing address here]
Shipping policy
Shipping Policy – EMINI
Nothing means more to us than bringing our customers great value and service. At EMINI, we are committed to growing and improving to meet the needs of all our customers and deliver service beyond expectations.
HOW LONG DOES SHIPPING TAKE?
Transit time for the UK, Australia, and USA is typically 3–5 business days.
This does not include our 2–3 business day processing time.
If there are any delays, please don’t hesitate to contact us at info@emini.com.au
DO YOU PROVIDE TRACKING INFORMATION?
Yes! Once your order ships, you will receive an email with your tracking information.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT.”
Some shipping carriers take 2–5 business days to update tracking info in their systems.
Please also note that, for logistical reasons, items from the same order may be shipped in separate packages.
If you have any other questions, feel free to reach out — we’re happy to help!
Terms of service:
1. Overview
Welcome to EMINI. By accessing or using our website at www.emini.com.au , you agree to be bound by these Terms of Service and all related policies referenced here or available by hyperlink. If you do not agree to these terms, please do not use our site or services.
We may update or modify these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of those changes. The most current version will always be available on this page.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
- Orders and Payments
By placing an order with EMINI, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to cancel or limit any order at our discretion, especially in cases of suspected fraud, bulk purchasing, or misrepresentation.
We may contact you via the email or phone number you provide if we need to clarify or cancel any part of your order.
Prices are subject to change without notice. All transactions are processed in accordance with your selected payment method’s terms and conditions.
- Shipping and Delivery
Orders are typically processed within 2–3 business days and shipped to customers in the UK, Australia, and the USA within 3–5 business days.
You will receive tracking information once your order is dispatched. For full details, please refer to our Shipping policy.
- Returns and Refunds
Returns, exchanges, and refunds are subject to our Refund policy. Please review it carefully before making a purchase.
- Privacy and Data Use
Your submission of personal information through our website is governed by our Privacy policy. We take data privacy seriously and are committed to protecting your personal details.
- Use of Our Services
By using this site, you confirm that you are of legal age in your jurisdiction or have parental permission. You agree not to use our products or services for any unlawful purpose or in violation of any local, national, or international law.
You must not transmit malware, viruses, or other harmful code. We reserve the right to terminate access to our services for any user who violates these terms.
- Third-Party Tools and Links
We may offer access to third-party tools or content which we do not control. Your use of such tools is at your own risk and subject to the third party’s terms.
Our website may also contain links to other websites. We are not responsible for the content, accuracy, or policies of these third-party sites.
- Intellectual Property
All content on this site including logos, images, text, and design is the property of EMINI or its licensors and is protected by copyright and trademark laws. You may not use or reproduce any part of the site without express written permission.
- Limitation of Liability
All services and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free use of the website. We are not liable for any damages arising from your use of our site or products, except where required by law.
- Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, if you violate any of these Terms. You may also stop using our services at any time.
- Governing Law
These Terms of Service and any separate agreements shall be governed by the laws of Australia. Any disputes will be handled in accordance with applicable Australian legal procedures.
- Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: info@emini.com.au
